Casino robbed me Help
We had asked the player to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. The player did not respond to our follow-up inquiries and due to this lack of communication, we had to reject the complaint. The player from the UK experienced an unexpected balance reduction during a game after depositing £2.6k and activating a bonus. Despite meeting the wager requirements, the casino removed £1.1k due to a maximum win limit, a rule unknown to the player.
- The site is really good and also the support is amazing this may change should they not do what they have promised me.
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Player seeks a refund after unknowingly breaking rules.
They also yesterday issued me bounus spins and changed them as the game originally given said can not be played in uk. The game I won on was a Play n Go game which is aloud in uk under uk law. In conclusion, the negative comments regarding Jokabet highlight significant issues related to legality, payment processes, customer support, and bonus policies.
UK player’s account was closed.
The player from the United Kingdom had experienced a delay in receiving his approved refund from an online casino. Despite having waited for over 10 weeks, he had received no response from the casino via email or live chat. The Complaints Team had intervened, engaging both the player and the jokabet reviews casino’s representative in a conversation to resolve the issue. The casino had confirmed that the refund was initially processed but due to technical issues, it had not been credited to the player’s account. The casino had requested alternative bank details from the player for the refund.
I deposited some money into a casino and they closed my account minutes later and are refusing to give me my money back that’s in the balance. Players must be informed that they are allowed to withdraw their deposit balance at any time, including when a bonus is pending or active on the account. Players must be allowed to withdraw without restriction, except as necessary to comply with any General Regulatory Obligations.
Jokabet’s sports wagering interface is undoubtedly modern and user-friendly, well-suited for desktop and mobile betting. Attractive Mini Games at Jokabet Casino include scratch cards (bronze, silver, and gold) that can be redeemed for accumulated points. You then have a variety of Missions and Tournaments to finish, each of which offers the chance to win fantastic prizes. You may take advantage of a three-tiered bonus system with a minimum investment of €15. The first deposit offers a 100% bonus up to €100, the second deposit matches 75% of the deposit up to €150, and the third deposit matches 50% of the deposit up to €200.
Despite promises from the casino, he is still waiting for his refund. According to our approximate calculation or collected information, Jokabet Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. When reviewing and assessing Jokabet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology.
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We reviewed the casino’s transaction and betting history, which showed the funds were used to play and lost. Consequently, we were unable to assist further and the complaint was rejected. Playing slots can be fun and profitable if you know some strategies and tips. Choose slots that are interesting to you in terms of themes and bonus features. For example, if you like slots with free spins or expanding symbols, pay attention to these characteristics when choosing a game. Before playing, check out reviews and ratings of slots from other players.